Thank you everyone who has checked out and enjoyed our first Women's Collaborative Circle blog and website! We have enjoyed over the years creating this site and blog with you!
It is with great excitment that I hope you enjoy our new and expanded website. I know that you all will conitnue to help the WCC grow both online and on-the-ground!
Should you happen upon this site, we will keep this as the WCC blog. For more information about the WCC please visit the website at http://www.womenscollaborativecircle.org/.
September 17, 2010
September 13, 2010
A Response from Sesame Place
Dear Ms. Goldberg,
I am writing in response to your recent comments. I am truly sorry that you and
your family had an unpleasant experience at Sesame Place. It is our intention
to create a fun, safe environment for the entire family. I am concerned that we
failed to meet our objectives on the day of your visit.
We currently have two locations that mothers can visit to nurse: the location in
the park that you were at, and also our First Aid station located next to the
Sesame Café. The location in the park is kept locked due to an overwhelming
response from guests in years past reporting that other guests were using the
area to change and not to nurse. As a result, we decided to keep the area
locked and install an intercom. Typically, it takes a supervisor no more than 2
minutes to respond when called to unlock the nursing mothers station. Based on
your feedback, we will be auditing the supervisors to clock their response time
so that we may be at full service all the time.
We value feedback such as yours and I would like to thank you for notifying us
with your concerns. I hope your family visits Sesame Place again soon.
Sarah Spencer
Manager of Guest Correspondence
Sesame Place
SeaWorld Parks & Entertainment
sarah.spencer@sesameplace.com
I am writing in response to your recent comments. I am truly sorry that you and
your family had an unpleasant experience at Sesame Place. It is our intention
to create a fun, safe environment for the entire family. I am concerned that we
failed to meet our objectives on the day of your visit.
We currently have two locations that mothers can visit to nurse: the location in
the park that you were at, and also our First Aid station located next to the
Sesame Café. The location in the park is kept locked due to an overwhelming
response from guests in years past reporting that other guests were using the
area to change and not to nurse. As a result, we decided to keep the area
locked and install an intercom. Typically, it takes a supervisor no more than 2
minutes to respond when called to unlock the nursing mothers station. Based on
your feedback, we will be auditing the supervisors to clock their response time
so that we may be at full service all the time.
We value feedback such as yours and I would like to thank you for notifying us
with your concerns. I hope your family visits Sesame Place again soon.
Sarah Spencer
Manager of Guest Correspondence
Sesame Place
SeaWorld Parks & Entertainment
sarah.spencer@sesameplace.com
September 11, 2010
LalaLala, LalaLala Civil Rights (To the tune of Elmo's World)
Dear Sesame Place Associates,
I would like to express my concern about an experience at your park today. I noticed today that you have two designated nursing rooms for nursing mothers and their children, which is great and I commend your park for this. However, while waiting to meet up with our guests, I observed a young mother and her screaming infant waiting for the door to be unlocked by your staff. She had to call at least 3 times (and I am not sure if it was more as I was not able to stay with her to find out) until someone came and opened the door for her. While I am glad that you have this space available and a phone located at the door for the convenience of calling to open the door, I would like you to reconsider your policy about the nursing rooms.
Sincerely,
Carly Goldberg MSW, LCSW
Founding Collaborator/Director
Women's Collaborative Circle
I would like to express my concern about an experience at your park today. I noticed today that you have two designated nursing rooms for nursing mothers and their children, which is great and I commend your park for this. However, while waiting to meet up with our guests, I observed a young mother and her screaming infant waiting for the door to be unlocked by your staff. She had to call at least 3 times (and I am not sure if it was more as I was not able to stay with her to find out) until someone came and opened the door for her. While I am glad that you have this space available and a phone located at the door for the convenience of calling to open the door, I would like you to reconsider your policy about the nursing rooms.
I feel that it is unfair to have a literal door/gate keeper for the nursing room areas. To be fair, I do not know what your policy and reasons for doing this may be, however may I suggest another scenario. Instead of making nursing women and their familes feel like their civil liberties are under lock and key, how about upon entrance to the park, families who would be in need of the nursing room get a key with a deposit or leave an ID such is required of the lockers, and can use it as needed?
This is an open letter that I am posting to my website and Facebook. I look forward to sharing your response with my readers and friends as soon as possible.
Carly Goldberg MSW, LCSW
Founding Collaborator/Director
Women's Collaborative Circle
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